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 Post subject: screensaver won't run
PostPosted: Sun Jan 07, 2007 8:26 am 
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Joined: Sun Jan 07, 2007 8:21 am
Posts: 1
I just downloaded your product, and installed it. The configuration dialog opens and I can choose galleries, install new galleries, and choos pictures, but when I try to preview, the disk light flashes for a bit then stops and nothing happens.

I'm running windows 2000 professional, with an Nvidia Geforce2 video card on a intel celeron 530 mhz computer.

I have tried choosing a lower number of photos, but so far, nothing seems tohelp, I also tried installing as administrator, and while it seems like the drive light flashes for a longer time, still no screensaver.

What's wrong?


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PostPosted: Sun Jan 07, 2007 11:03 am 
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Joined: Sun Aug 28, 2005 3:15 pm
Posts: 628
Probably the problem is in DirectX. Download the latest version here: http://www.microsoft.com/directx/.

If it doesn’t help send us your system info (via my email button).

You can gather all system info through Start menu > Settings > Control Panel > if you have Windows XP click Switch to Classic View link on the left of the window > double-click DirectX icon (if you have old version of DirectX, icon can be absent) > click DxDiag button > click Save all info button > choose folder where you want to save > OK. After that open that folder and send us text file DxDiag.txt from it.

Also the cause of problem should be logged in one of My Pictures 3D log-files:
C:\Program Files\My Pictures 3D\My Pictures 3D Album\Bin\My Pictures 3D.log
C:\Program Files\My Pictures 3D\My Pictures 3D Album\Bin\My Pictures 3DIrr.log
Sent them us too.


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