VicMan Software Users Community

I installed on XP SP2 and when right clicking on a folder to display it works for a while then freezes up-esc wont close it,ctrl+alt+delete wont either-just wondering why? Had to manually shut down my PC.

Heavy bug...

First we could recommend you to download latest version of DirectX from www.microsoft.com/directx/ . Probably this will fix the problem.

If it doesn’t e-mail us your system info (by clicking my e-mail button).
You can find it in Start menu > Settings > Control Panel > if you have Windows XP click Switch to Classic View link on the left of the window > double-click DirectX icon (if you have old version of DirectX, icon can be absent) > click DxDiag button > click Save all info button > choose folder where you want to save > OK. After that open that folder and send us text file DxDiag.txt from it.
Also we’d ask you to send us two My Pictures 3D log-files:
C:\Program Files\My Pictures 3D\My Pictures 3D Album\Bin\My Pictures 3D.log
C:\Program Files\My Pictures 3D\My Pictures 3D Album\Bin\My Pictures 3DIrr.log

Thanks so much for the advice but everything else on my system works fine and I am not into updating directx at this time-I am using version9 but it is a couple years old-I usually dont mess with things like that unless I have system wide problems.

Thanks Again!