MY 3D Pictures Album Error encountered

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mk_venu
Posts: 1
Joined: Sat Apr 07, 2007 12:40 pm

MY 3D Pictures Album Error encountered

Post by mk_venu »

Dear Sir
First I am very much appreciate for your free service.
The Screensaver is quiet good, But the picture Album while runing the mypic3dalbum.exe file it gives :!:
EAccessVoilation Errot
.

I dont want to uninstall this good software. Kindly help me to run the software.

With warm greetings
Venu[/b]
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Maxim
Site Admin
Posts: 628
Joined: Sun Aug 28, 2005 3:15 pm

Post by Maxim »

Thank you for appreciation! :wink:

Probably that problem is in DirectX. Try to download the latest version here: http://www.microsoft.com/directx/.

If it doesn’t help send us your system info (via my email button).

You can gather all system info through Start menu > Settings > Control Panel > if you have Windows XP click Switch to Classic View link on the left of the window > double-click DirectX icon (if you have old version of DirectX, icon can be absent) > click DxDiag button > click Save all info button > choose folder where you want to save > OK. After that open that folder and send us text file DxDiag.txt from it.

Also the cause of problem should be logged in one of My Pictures 3D log-files:
C:\Program Files\My Pictures 3D\My Pictures 3D Album\Bin\My Pictures 3D.log
C:\Program Files\My Pictures 3D\My Pictures 3D Album\Bin\My Pictures 3DIrr.log
Sent them us too.
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